As a financial services focused company that deals with highly sensitive transactions and balances information gathered from various banks, credit card, investments, loan, and mortgage institutions and companies, we have to take user data and product security very very seriously.
In order to protect our users and the product from spammers, fake users, bots, fraudsters, and bad actors, and to provide valuable services to genuine users, we have implemented a user identity authentication system in the Sign Up flow. Based on your cell phone number and birth date, we will attempt to authenticate you before you can start linking your bank and credit card accounts.
In the next step, based on the information that you have provided, you will receive a code via text from our identity authentication partner, Spinwheel. Once you click on that link, Spinwheel will leverage it’s cutting edge identity authentication tech to validate your information and check your name, address, phone number and the last four numbers of your SSN. In return, we will be able to bring data about your outstanding debts and liabilities, as well as your latest credit score and full credit report, making it easier for you to get a comprehensive view of your finances.
While we understand that this process may make you feel a bit concerned, this user identity authentication is very very critical and extremely important for us in ensuring that we are building a safe and secure product that our users can trust and which provides immense value to genuine users.
We truly appreciate your understanding and cooperation in helping us build a safe and secure product that is specifically designed to help you monitor your financial accounts, and provide a comprehensive system to manage money so that you control your expenses, stay within budgets, save more, reduce debts, pay bills on time, improve credit score, invest better, and improve net worth.