Question 1

What is MoneyPatrol and how safe is it?

Accepted Answer

MoneyPatrol is an advanced Money Tracking, Monitoring, Alerting, and Budgeting tool that securely monitors your financial accounts and helps you easily track your spending and manage your personal finances. MoneyPatrol is focused on helping user to budget and better manage their money by combining all their accounts into one dashboard. It allows users to improve their financial health by analyzing their spending and sending them reminders of their upcoming payments, alerts of any suspicious transactions, and much more.

"MoneyPatrol users have reported an average of $5K positive impact on their personal finances.

MoneyPatrol.com is safe and has secure SSL encryption. It has also earned the McAfee secure certification.
Money Patrol uses multi-factor authentication to help protect access to the user account
They don’t store user’s bank and brokerage credentials on their servers.
MoneyPatrol never ask nor require the user to share any sensitive info such as their Social Security Number or even their name and address.
The data user provides is private, and MoneyPatrol does not share the data with any third party.
MoneyPatrol.com is a single platform to track all your finances. It’s simple and easy to use. Sign up Now! Get alerts & insights to understand your finances better.

Following are the top features of MoneyPatrol.com
Advanced Dashboard with data drill down facility
Get the latest transactions along with one-year data history
Get informed about Money Out-flow and Money In-flow
Know your Credit Usage, Rates, Balances, and Payments
Track your available Money and Investment holdings
See your spend Trends and Patterns over time
Know your top Merchants and Categories by spend
Get weekly, monthly, and yearly summaries
Create Budgets to manage your expenses
Receive detailed Text and Email alerts & insights
MoneyPatrol protects your data through features like security multi-factor authentication. The company stores your login information in a separate database with multiple layers of hardware and software encryption.

Question 2

How do I sign up for MoneyPatrol?

Accepted Answer

Following are the steps to sign up to MoneyPatrol.com:
Go to the MoneyPatrol sign up page
Click on the sign up button
Enter your information, including Email, Password, and Mobile Number

Once you have provided all the necessary information, click Create Account

You’ll get 15 days free trial period to try all of MoneyPatrol’s features.

Question 3

How do I verify my account?

Accepted Answer

An email with verification link will be sent to your registered email address. You will have to click the link and complete the verification process.

Question 4

How to update or change my personal information?

Accepted Answer

To change your password:
Login to MoneyPatrol.com using your credentials
Go to settings (click on gear icon on top right corner)
Click on the "SECURITY" tab
Click on "Change Password"
Enter current password and new passord
Tips: Your password should be unique, long, contains uppercase letters, lowercase letters, numbers, and special characters. You should never share your password with any one.

To enable/ disable dual factor authentication:
Go to settings (click on gear icon on top right corner)
Click on the "SECURITY" tab
Toggle Enable / Disable button.
Note: Two-Factor authentication is an optional security feature to verify that it's really you when you log into your MoneyPatrol account. This makes your account more secure.

Question 5

How to add a new account on MoneyPatrol?

Accepted Answer

Once you have successfully created your MoneyPatrol account, login using your valid credentials on MoneyPatrol.com
On dashboard, you will be prompted with an option to add your financial account.
After clicking on the Add Account button, you will be asked to link the account via any one of the following API partner.

Link account via Finicity
Link account via Plaid
Link account via Sherpa
Link account via Yodlee
We have partnered with multiple account aggregator to provide a comprehensive coverage for connecting to thousands of Financial Institutions. If you run into any issues while connecting your accounts, please send an email to support@moneypatrol.com
On successful connection of your financial institution, you can start tracking and managing your finances on MoneyPatrol.com

Question 6

What types of accounts can I link with MoneyPatrol?

Accepted Answer

MoneyPatrol supports following types of accounts and institutions.
Accounts supported are:

Checking Accounts
Saving Accounts
Personal Credit Card
Business Accounts
Mortgage Accounts
Investment Accounts
Student loan Accounts
Gift Card
Institutions supported are:

Big & Small Banks
Brokerage Firms
Credit Unions
Credit Card Providers
Mortgage companies
Auto Loan Providers
Phone Companies
Utility Companies
By visiting the Accounts tab, users can link multiple accounts. We support four API partners for broader coverage of institutions and the connection stability for linking the accounts.

Note:

If you run into any issues while connecting your accounts, please send an email to support@moneypatrol.com

Question 7

How to track my spending, monitor finance and manage budgets?

Accepted Answer

Click on the dasboard to get insights on your spending, expenses, savings and bills. You can check all the details by taking a look at the snapshot on your dashboard. Snapshot provides a glance view of Expenses, Income, Net flow, Cash available, Credit available, Credit loans, Credit usage and Investments.

Expenses: It shows the amount spent by the user per institution within the current month.

Income: It shows the income transactions details done within the current month.

Net Flow: It displays the cash In-flow, cash Out-flow and cash Net flow statement of the current month.

Cash available: It is nothing but the balance in checking/ savings accounts.

Credit Available/Credit Loans/Credit Usage: It provides the credit limit, credit available and credit loan details of the current month.

Investments: It is the portfolio value.

Balance Sheet: You can check balance sheet on dashboard which gives the net worth statement. It shows your financial position at a given point in time. It is like a “financial snapshot” that shows the dollar value of what you own and what you owe. The balance sheet is based on the following fundamental equation:-

Netflow = Inflow - (minus) Outflow.

It could be positive or negative. A balance sheet shows the balance of Checking accounts, Savings accounts, Investments account, Other assets, Credit/Loan accounts, Mortgage, Other debt and Loans.

Credit Card & Usage: The credit card and usage on dashboard provide the user with all his credit cards details. The customer can view the total available credit limit, credit loan, credit available and credit usage of each individual card on the dashboard.

Question 8

How to delete linked financial Institutions?

Accepted Answer

You can delete your MoneyPatrol account at any time. But if you change your mind later, you might not be able to recover it.

To delete the account, follow the below steps:

Go to the accounts page.
Choose the account you want to delete.
Click on the delete icon.
Popup message to confirm will appear.

Click "Yes to confirm deleting selected account" and "No" to cancel.

Question 9

After linking the financial Institution, can I change the type of account?

Accepted Answer

Yes, you can do that if the linked account doesn't have the right type selelcted. Once you login into the MoneyPatrol.

Please follow the below steps to change the type of linked account:

Go to the Accounts page.
Click on edit icon below the “TYPE” tab.
Popup window will open and here you can easily change your account type.

Question 10

How do I turn off the Alerts and Notifications completely, can I set preferences?

Accepted Answer

You can turn off either Text or Email alerts one at a time. But if you want to disable alerts and notifications altogether follow the below steps:

Go to "User Setting"
Click on "Alerts"
Configure Text and Email Alerts
Uncheck the "Text and Email Alerts"

Question 11

How often is my account updated, do I have to do it manually?

Accepted Answer

Your account will be updated automatically.

Most of your accounts in MoneyPatrol should refresh on their own in every 24 hours. For some reason, If your account is not updated, then MoneyPatrol provides the feature to do it manually (a refresh icon) using which the user can refresh all linked accounts.

Question 12

How to find my bank, or financial institution?

Accepted Answer

We support four API partners. You can add account via any one of it. A pop window will open while adding the account which will suggest you the list of bank names. You can refer below popup image for your understanding.

MoneyPatrol supports following types of accounts and institutions.

Accounts supported are:

Checking Accounts
Saving Accounts
Personal Credit Card
Business Accounts
Mortgage Accounts
Investment Accounts
Student loan Accounts
Gift Card
Institutions supported are:

Big & Small Banks
Brokerage Firms
Credit Unions
Credit Card Providers
Mortgage companies
Auto Loan Providers
Phone Companies
Utility Companies
Below are the steps:

Once you have successfully created your MoneyPatrol account, login using your valid credentials on MoneyPatrol.com
On dashboard, you will be prompted with an option to add your financial account.
After clicking on the Add Account button, you will be asked to link the account via any one of the following API partner.

Link account via Finicity
Link account via Plaid
Link account via Sherpa
Link account via Yodlee
We have partnered with multiple account aggregator to provide a comprehensive coverage for connecting to thousands of Financial Institutions. If you run into any issues while connecting your accounts, please send an email to support@moneypatrol.com
On successful connection of your financial institution, you can start tracking and managing your finances on MoneyPatrol.com

Question 13

How to add or manage bills?

Accepted Answer

You can do it via documents tab which is to the right of the transaction calendar tab. Document tab assists the user to upload their transaction receipts. Users are allowed to download the uploaded document. Also, users can see previews of uploaded documents. It shows the date of the last uploaded and the count of the total uploaded documents.

Question 14

Can I make any payment through MoneyPatrol?

Accepted Answer

No, MoneyPatrol is a personal finance app that monitors all of your financial accounts securely and assists you in tracking your spending and managing your personal finances overall.

Question 15

Do you have any tutorials on various tools of MoneyPatrol?

Accepted Answer

MoneyPatrol is a great tool to use if you're looking at ways to improve your financial management.

User Guide - MoneyPatrol Documentation

To provide you with the best experience in your financial journey, we have following tools on dashboard. You can take total control of your money in simple steps.

Alert ticker:

Alert ticker is a quick insight to the user. It helps them to know the updates based on credit loans, cash out-flow/In-flow, etc.

Review Transactions:

When you click on the Review Transaction tab, It will render you to the Transaction Summary page. It will give a complete transaction summary to the user. You can manage the categories, add the transaction, add the Categories/Merchant/Tag rule, edit the merchant and add the transaction tags through the transaction summary page.

Recent Transaction:

Recent transactions will show you the transactions processed in the course of last month.

Snapshot:

Snapshot provides a glance view of Expenses, Income, Net flow, Cash available, Credit available, Credit loans, Credit usage and Investments.

Expenses:

It shows the amount spent by the user per institution within the current month.

Income:

It shows the income transactions details done within the current month.

Net Flow:

It displays the cash In-flow, cash Out-flow and cash Net flow statement of the current month.

Cash available:

It is nothing but the balance in checking/ savings accounts.

Credit Available/Credit Loans/Credit Usage:

It provides the credit limit, credit available and credit loan details of the current month.

Investments:

It shows your portfolio and its value.

Insights:

It is the graphical insights of your spend share by merchant and category.

Balance Sheet:

A balance sheet gives the net worth statement. It shows your financial position at a given point in time. It is like a “financial snapshot” that shows the dollar value of what you own and what you owe. The balance sheet is based on the following fundamental equation:-

Netflow = Inflow - (minus) Outflow.

It could be positive or negative. A balance sheet shows the balance of Checking accounts, Savings  accounts, Investments account, Other assets, Credit/Loan accounts, Mortgage, Other debt and Loans.

Budgets:

It helps out the user to stay on track with your spending and savings goals.

Credit Card and Usage:

The credit card and usage on dashboard provide the user with all his credit cards details. The customer can view the total available credit limit, credit loan, credit available and credit usage of each individual card on the dashboard.

Trends:

Trends displays the daily spend and monthly flow. It informs the user about money Out-Flow and money In-Flow.

Credit Score:

MoneyPatrol comes up with Equifax credit score, an educational credit score developed by Equifax. Equifax credit scores are provided to consumers for their use to help them estimate their available credit position. To get the score, users need to sign in with First name, Last name and SSN. Users will have to verify their identity by providing answers to security questions or using the auth code sent on the user's mobile phone.

Recurring Merchants:

Recurring merchants widget shows the details of recurring transaction occurrence date, its merchants and amount.

Utility Bill Reminders:

Utility bill reminders remind you before the due date.

Transaction calendar:

The transaction calendar defines an accounting year and the periods it contains. It preserves the records of Expenses made, Incomes, and Cash Flow. Users can see Money In-Flow/Out-Flow day wise and monthly Cash-flow in the calendar view.

Are you exhausted by checking all sections and finding it difficult to understand? Do you want any personal help? Please reach out to us using the mentioned email address: support@moneypatrol.com.

Question 16

How to cancel the subscription and delete my MoneyPatrol account?

Accepted Answer

If you run into any issues while using MoneyPatrol, please send an email and we will try to resolve the issue support@moneypatrol.com

To cancel your subscription, please follow the below steps:

Visit the user settings page.
Click on the Billing.
Click on the "Cancel" Button
Here you can cancel your subscription.
Note: You can delete your MoneyPatrol Account at any time but beware that you won't be able to recover your account if you change your mind laer. If you delete your account, you will lose all the access to MoneyPatrol's services.

Question 17

How to enroll in an affiliate program?

Accepted Answer

Our affiliate program rewards you financially for directing new customers to MoneyPatrol tool via specially tracked links. We provide you with custom links and banners that you can post on your website. Then when a visitor you’ve referred to us makes a purchase, we’ll keep track and give you a commission on the sale.

There are no fees associated with our affiliate program. It’s completely free to participate.

There is no limit on commission you receives! Your ability to earn is based on how much traffic you can generate and the level of engagement and trust you have with your audience. The more purchases you drive, the more you earn.

We accept almost all types of websites that are relevant to our products and do not contain objectionable or offensive materials. We welcome all applications but reserve the right to refuse membership or revoke a membership at any time at our discretion.

How it works?

Impact tracks a cookie that is automatically applied to the computer of a person who clicks on a banner or text link that has your affiliate ID number embedded within it. Each banner or link that you create is specifically tagged with your Impact ID number, letting us know that you deserve commission on the sales you send our way.

How do I start?

You can join our program in one easy step by filling out this form.

Question 18

What is a referral program and how does it work?

Accepted Answer

Coming Soon

Question 19

What is MoneyPatrol Academy?

Accepted Answer

MoneyPatrol Academy is designed to help you deepen your finance knowledge. Learn how to manage your finances and improve your budgeting. It is your go-to finance knowledge academy, where you can learn through articles, tutorials, trainings about budgeting, future saving plans, and general information regarding investments.

MoneyPatrol Academy aims to bring together a view of your total financial life, including bank accounts, bills, credit cards, and investments, to provide personalized information to help you manage your money.

Do You Want To Know More?

Send us a message and let’s get started. Let us know if you’re ready to start enjoying our service. Send us a message using our contact form and we’ll get back to you as soon as possible.

Question 20

What’s new in MoneyPatrol?

Accepted Answer

MoneyPatrol offers the best-known budgeting app in the market. It’s a great option for anyone looking to improve their spending habits. You may sync your financial accounts within the app or manually add transactions. MoneyPatrol allows you to see all your accounts in one place and keep track of your spending on a daily basis. The app automatically organizes your spending, so you can see totals by category at a glance.

MoneyPatrol also offers monthly bill tracking, including payment reminders to avoid late fees. The app also offers the ability to keep track of your investments.

MoneyPatrol is coming up with new programs for our users, latest is the "Referral Program" and "Affiliate program"

Referral Program:

Refer a friend and make some money, because sharing is earning.

When your friend or family member uses your referral link or referral code to sign up, you'll both receive a free month of MoneyPatrol if they subscribe.

The free month will automatically be added to both of your accounts once their subscription starts (at the end of their free trial). We’ll even keep track of your friends who sign up and subscribe and the best part is there's no limit to how many people you can refer to MoneyPatrol.

If your friend forgot to use your link — or if you forgot to use your friend's link send a quick email to support@MoneyPatrol.com with both the referral and referee email addresses, and we'll get you both squared away!

Affiliate Program:

Our affiliate program rewards you financially for directing new customers to MoneyPatrol tool via specially tracked links. We provide you with custom links and banners that you can post on your website. Then when a visitor you’ve referred to us makes a purchase, we’ll keep track and give you a commission on the sale.

USER GUIDE > ALERTS

ALERTS AND NOTIFICATIONS HISTORY

ALERT PREFERENCES